Contact info

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. You can easily pay using any of these methods for a secure and convenient transaction. Additionally, we support popular online payment platforms such as PayPal, Apple Pay, and Google Pay, providing you with flexible options. For customers who prefer more traditional methods, we also offer secure bank transfers. All payment methods are processed with the highest level of security, ensuring your information is kept safe. During the checkout process, you can easily select your preferred payment method, and the system will guide you through the steps to complete your purchase.

Shipping times may vary depending on your location, the shipping method selected, and the carrier. Typically, domestic orders within the country are processed and delivered within 3-7 business days, depending on the destination. For international orders, delivery times generally range from 10-14 business days, though this can vary based on customs clearance, international shipping routes, and any local regulations. You will receive a tracking number as soon as your order has been shipped, allowing you to monitor your package’s progress in real time. If there are any unexpected delays or issues with the delivery, please feel free to contact our customer support team, and we will assist you in tracking your order and resolving any concerns. We strive to ensure that your items reach you in the fastest time possible and in perfect condition.

Yes, we ship to most countries worldwide, ensuring that our high-quality products are accessible to customers everywhere. Please note that international shipping fees may vary based on the destination country, the weight of the order, and the shipping method selected. Additionally, customs duties, taxes, and import fees may apply depending on the regulations of your country. These charges are typically collected by the shipping carrier upon delivery. To get a precise estimate of shipping costs and potential customs fees, please check our shipping policy or use the shipping calculator during checkout. If you have any questions or concerns regarding international shipping or customs procedures, feel free to contact us directly, and our customer support team will be happy to assist you with more details.

Yes, we offer a 30-day return and exchange policy to ensure your satisfaction with your purchase. If you are not completely happy with your item, you can return or exchange it within 30 days of receiving your order. Items must be in their original, unused condition and packaging, with all tags, labels, and accessories intact. For hygiene and safety reasons, certain products may not be eligible for return, such as personalized items or items with a broken seal. To initiate a return or exchange, please contact our customer support team with your order number, details of the item, and the reason for the return. Our team will provide you with further instructions on how to proceed, including a return shipping label if applicable. Once we receive the returned item, we will process your request and issue a refund or exchange as per your preference. If you have any questions regarding the process, our support team is here to assist you every step of the way.

Once your order is shipped, we will send you a tracking number via email. This tracking number allows you to monitor the status of your package as it makes its way to you. You can easily track your shipment on the courier’s website, which will provide real-time updates on your order’s progress. Please note that tracking information may take a few hours to update after shipment. If you encounter any issues with tracking, such as delays or missing information, feel free to contact our customer service team. We are here to assist you and will work with the courier to resolve any issues. Our goal is to ensure your order arrives safely and on time, and we are happy to help if you need any assistance with tracking.

Yes, we offer elegant gift packaging for select items, making them the perfect choice for special occasions. During the checkout process, you can easily select the gift packaging option to ensure your item arrives beautifully wrapped. Our gift packaging includes high-quality wrapping paper, a decorative ribbon, and a premium gift box. If you'd like to add a personalized touch, we also offer the option to include a handwritten note with your gift. Simply let us know your message, and we'll include it in the package, making your gift even more memorable. If you have any questions or specific requests regarding gift packaging, please feel free to reach out to us, and we’ll be happy to assist you.